Frequently Asked Questions
FAQ
What is your return policy?
We understand that finding the perfect fit can sometimes be a challenge when shopping online. Your satisfaction is our priority, so for whatever reason, we gladly offer exchanges or store-credit within 7-days of receiving your purchase.
For more detailed information, please visit our Refund Policy.
Do you ship internationally?
At the moment, our shipping services are available exclusively within Canada and the USA. However, we have plans to extend our reach internationally in the near future. Stay tuned for updates as we work towards providing our products to a broader audience.
What condition will the items be in?
At Classic Grace, every item in our collections is carefully sourced to embody timelessness and quality. We are always aiming to have every item we sell be in stellar condition. We always mend and repair wherever possible, and will never sell an item that is ripped or stained. However, sometimes due to the nature of vintage clothing, perfect condition is not always achieved. To maintain transparency, in the description of each item, we always make note of the condition out of 10, as well as any imperfections and accompanying photographs. Common imperfections may include light pilling, slight markings, etc.
How do you determine the sizes of your item's?
The size in each item's title is determined through contemporary sizing based on accurate measurements. It's important to be aware that some item's tags may display a size different from its listing. This discrepancy arises from variations in vintage sizing compared to modern standards. For insight into how we determine the size of each item, we encourage you to visit our Size Guide. Please also note that some items may be pinned for modelling purposes.
What sizes do you carry?
We proudly carry a diverse range of sizes from XXS to 3X.